Rotherfield Surgery
Enquiries: 01892 852415
Appointments line: 01892 853288

The Brook Health Centre
Enquiries: 01892 652850
Appointments line: 01892 652255

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Ashdown dental practice

Ashdown Dental Surgery Jarvis Brook Crowborough Hill Crowborough TN6 2ED Email: Telephone: 01892 610222 Opening Hours Monday -Thursday 9.00 am-17.30pm Friday 09.00am -15.00pm Saturdays 9.00am-13.00pm For private only ... [continue] Ashdown dental practice

COVID-19 information

Covid Vaccinations Updated 13/12/21 Message to our patients – update on the COVID-19 booster programme  Across Sussex the NHS and its partners are working extremely hard to roll out the ... [continue] COVID-19 information

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing the online registration form ... [continue] How to register

Patient transport scheme

A Patient Transport Scheme for people who want to visit their doctor or nurse, at any of the above surgeries. The scheme is operated by volunteer drivers who will collect ... [continue] Patient transport scheme

Practice boundary

Please use the map below to see if you live within our practice boundary.

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records


Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

We understand that sometimes you may not have a satisfactory experience of our services and we want to hear about it if things go wrong.  You can talk to any ... [continue] Complaints and compliments

Named GP

All patients at Rotherfield Surgery & The Brook health Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

Patients’ responsibilities Please let us know if you change your name, address or telephone number. Please contact the surgery between 08.00 and 10.00 if you requie  home visit. Please telephone ... [continue] Patient rights and responsibilities


Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014