Welcome to
Rotherfield Surgery and The Brook Health Centre
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Rotherfield Surgery Rotherfield East Sussex TN6 3QW
Appointments: 01892 853288 Enquiries/Emergencies: 01892 852415 Fax: 01892 853499 |
The Brook Health Centre Crowborough Hill Crowborough East Sussex TN6 2ED
Appointments: 01892 652255 Enquiries/Emergencies: 01892 652850 Fax: 01892 654111 |
PARKING AT ROTHERFIELD SURGERY:
We realise that parking can be difficult at times, but we would like to politely remind patients that access to Court Meadow (at the top of the car park) must be clear at all times.
In addition, please refrain from parking alongside the fence adjacent to the field, as this land is not owned by the partners of the practice and you do risk receiving a parking ticket from the owners of the land.
Covid Vaccinations
Update 03/02/21
NEW! COVID VACCINATIONS INVITATIONS
We are now sending invites from the surgery - If you have been sent a text to invite you for your COVID vaccination at Crowborough - please click on the link to book.
Venue and important Information:
Venue address: Saxonbury House Surgery, Croft Road, Crowborough, TN6 1DL
- Do not book an appointment if you have had any other vaccination in the past 7 days
- Do not book an appointment if you have tested positive for Covid-19 in the last 28 days
- Please DO NOT arrive early for your appointment, arrive at your given time or you may have to queue
- Park in Waitrose Car Park (FREE)
- Please DECLINE the appointment if you do not wish to be vaccinated or have already been vaccinated
- If for any reason you cannot attend the appointment, please contact us at Rotherfield Surgery and The Brook Health Centre – 01892 652255 so we can arrange an alternative appointment as and when one becomes available
- Wear short sleeves so the vaccinators can access your arm easily
- Be prepared to provide emergency contact details should you be asked
NHSE have given practices a list of priorities for the Vaccination and full details are available at:
The surgery is now working on Group 4. Earlier groups, the practice has tried to contact you to arrange an appointment and were unsuccessful, please call the surgery to update your contact details and to inform us if you still wish to be vaccinated.
Thank you for your help
All health and care workers in Sussex are able to book a vaccination at one of the six hospital-based vaccination sites across Sussex. This includes:
- All NHS staff from primary (including general practice and general dental practice), community and secondary care.
- Staff of independent and third sector health providers.
- Care and care home staff in public, private and not for profit sectors
Health and Care workers can follow the link below to book an appointment:
Mass Vaccination Sites/Hubs
Sites in the surrounding area have now come live and you may be contacted via letter or telephone.
You may receive a letter inviting you to make an appointment at one of these sites and if you are able to travel to the site you may wish to make an appointment as you may get the vaccine sooner than if you wait for a call from the surgery. You do not have to attend a mass vaccination site - this is your choice.
If you decide to book an appointment please be assured that all the information and details of your vaccination will be sent to your GP in due course so your records will be updated.
If you decide not to book an appointment at one of these sites we will still be contacting you when we have appointment that is available for you.
Attending the Surgery
Due to the increase in positive COVID cases the surgery doors will now be locked, but we are open. A member of the reception team will speak with you through the window and ask you COVID related questions and take your temperature before allowing you into the building. We have not taken this decision lightly, we want to protect staff and patients. With the door locked please knock on the window to gain someones attention. We appreicate your co-operation during this difficult time. Remember if the door is locked during opening hour we are OPEN. We will now be asking patients to wear face masks/coverings when attending the surgery. We thank you for your co-operation and understanding.
Coronavirus Patient Information
Following advice from NHS England, Public Health, the government and the local CCG, the surgery has made the decision to put some extra measures to minimise the risk to staff, patients and their families. We have been advised to postpone all non-essential work. The following must be adhered to:-
- Under no circumstances are patients or their representatives to attend the surgery in the first instance.
- All contact must initially be via the telephone, please bear with us as we answer your calls we are trying our best to have as many staff as possible to answer the calls.
- If any patients are showing symptoms of a high temperature (37.8 or higher) or have a continuous cough, you are to self-isolate for 7 days. There is no need to contact 111 unless your symptoms are not manageable at home. If you require a COVID-9 test please visit this website https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/ask-for-a-test-to-check-if-you-have-coronavirus/. All members of your household are to self-isolate for 14 days.
- If you need to speak/see a clinician you will be booked a telephone appointment in the first instance. If appropriate the clinician will organise a video call or/and a face to face appointment
- When waiting for your appointment please sit away from other patients where possible.
- If repeat prescriptions are needed, patients must use the online facility or call POD (Prescription Ordering Direct) free on 0808 1647678 opening hours are Monday to Friday 8am-4pm for further information please visit their wbsite on on the link provided POD https://www.eastsussexccg.nhs.uk/your-care/medicines-and-pharmacies/prescription-ordering-direct-pod/
- Prescriptions must be collected from your pharmacy, please ensure that you have updated the surgery or POD with your preferred pharmacy. Paper prescriptions will not be issued. Phase 4 will soon be in place which means that all prescriptions will go electronically except for control drugs. You will be given a token to take to a pharmacy if you do not have a nominated pharmacy. Please inform reception which pharmacy you would prefer your prescriptions to go to.
- Appointments with the nurses will be face to face and telephone appointments, the nursing team will contact you before your appointment to ensure you are symptom free and if they can deal with your appointment over the telephone.
- Anyone attending the surgery will be asked some questions and your temperature will be taken before being allowed into the practice, please read our signs on entering the surgery. Please do not lean over the desk and respect the personal space of staff.
- Hand sanitising must be completed before entering and leaving the surgery as a minimum
- All patients who visit the practice will now be required to wear a face covering
- All online appointments have been suspended
For futher information please see the link to the NHS website
