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As you may be aware, we are experiencing a high level of demand on our service, particularly on appointments.


This is due to doctors on annual leave, changes in staffing and difficulty in securing locum cover. This has led to a reduction in the number of doctor appointments we have available.


We are working hard to resolve this situation and are hoping to recruit a further doctor to join our team in the near future.


In the meantime, we apologise for any frustration you may feel being unable to secure an appointment and would ask you to please be patient with us.  Should you need to see a doctor urgently please let the receptionist on duty know.


Whilst we do understand your frustrations, we would ask that these frustrations are not taken out on our staff. We do adopt the NHS Zero Tolerance Policy and abusive behaviour will not be accepted.


Thank you for your co-operation and understanding.



Dr's Davies, Golton & Hester

The Partners of Rotherfield Surgery & The Brook Health Centre

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